Privacy Policy

Effective Date: July 28, 2025

Live Shopping (Pty) Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website onnile.shop and use our services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

• Name, email address, and contact information when you join our waitlist
• Communication preferences and feedback
• Any information you provide when contacting us

Usage Data

• Information about how you access and use our website
• Your IP address, browser type, and operating system
• Pages visited, time spent on pages, and click patterns
• Referral sources and search terms used to find our website

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our website and services
• Communicate with you about our services, updates, and promotions
• Process your requests and respond to your inquiries
• Analyze usage patterns to improve user experience
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our website (analytics, email services, hosting)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our services and user experience
• Provide personalized content and advertisements

You can control cookies through your browser settings, but this may affect website functionality.

6. Third-Party Services

Our website may contain links to third-party services including WhatsApp, social media platforms, and analytics tools. This Privacy Policy does not apply to these external sites. We encourage you to review their privacy policies.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at legal@onnile.shop.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including BVI where our company is incorporated. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy inquiries: legal@onnile.shop

General inquiries: hello@onnile.shop